Your Privacy Choices

Last updated: June 11, 2026

1. Introduction

At Berlin Mountain Studio, we believe in transparency regarding how we handle your information. This document details your privacy choices, including how you can opt out of various tracking technologies and marketing communications.

2. Data Sharing Commitments

• No Third-Party Sharing: Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile Opt-in Protection: Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy explicitly excludes mobile opt-in data.

3. Website Popups and Cookies

Our website utilizes cookies and popups to enhance your browsing experience and provide relevant updates. You may manage your preferences through your browser settings or via the cookie consent banner displayed upon your first visit to our site. You can withdraw your consent for non-essential cookies at any time through the settings provided in that banner.

4. Analytics and Tracking (Google Tag Manager/Analytics)

We use Google Tag Manager and Google Analytics to understand how visitors interact with our website. These tools use cookies to collect information in an anonymous form, including the number of visitors to the site and the pages visited. To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

5. Messaging Terms and Conditions

1. Program Description: The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. Cancellation (SMS): You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. Email Opt-Out: You may opt out of our email communications at any time by clicking the "Unsubscribe" link located at the bottom of any marketing or promotional email you receive from us.
4. Assistance: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at shop@berlinmountainstudio.com.
5. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
6. Rates and Frequency: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. Regulatory Compliance (GDPR & PIPEDA)

We are committed to data privacy standards:

• GDPR (EU/UK): We process your personal information only with your consent, to fulfill a contract, or where necessary for our legitimate business interests. You have the right to access, rectify, or erase your data, and to restrict or object to its processing.
• PIPEDA (Canada): We ensure that personal information is kept secure and is only used for the purposes for which it was collected. You have the right to access the personal information we hold about you and to request corrections if necessary.

7. Contact Us

For any questions regarding your privacy choices or to exercise your rights, please reach out to us at shop@berlinmountainstudio.com.