Return & Refund Policy

Our 30-Day Return Policy

Beyond our quality guarantee, we want you to be completely satisfied with your piece of the mountain. We have a standard 30-day return policy, meaning you have 30 days from the date you receive your item to request a return.

To be eligible for a standard return (non-defective items), your artwork or gift must be in the same condition that you received it, unused, and in its original packaging. 

The "Because Life Happens" Guarantee

We believe you ordered your piece to enhance your home or to give a meaningful gift, and we want it to last. We also know that life happens. If your artwork is accidentally damaged in the future, long after the standard 30-day window has passed, we would love the opportunity to help provide a discounted or similarly available replacement. Please contact us for details.

Damages and Issues in Transit

Please inspect your order upon receipt. Because fine art canvas and matted prints are delicate, occasional damage can occur during transit. If your item arrives damaged or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and send a replacement.

Note: We may ask you to provide a photograph of the damaged shipping box and the damaged artwork to process a replacement quickly.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned under the standard 30-day policy, such as custom-commissioned original paintings or personalized gifts. Unfortunately, we cannot accept returns on sale items or gift cards.